Terms and Conditions

At Thats My Door, a DBA of Sidco Supply Inc. (“Thats My Door,” “we,” “our,” or “us”), our mission is to provide customers with high-quality iron doors, windows, and related products that we design, manufacture, and sell. The Thats My Door website (the “Site”) was created for the benefit of our customers. Please review these Terms and Conditions carefully. Your use of this Site constitutes your agreement to follow and be bound by these Terms and Conditions.

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Use of Site

You must be at least eighteen (18) years old to use this Site. All content, including designs, text, graphics, images, information, and other materials displayed on or downloadable from this Site, is the property of Thats My Door or used with permission. This content is protected by copyright, trademark, and other applicable laws and may not be used without the express written permission of Thats My Door.

You may not modify, reproduce, publish, display, distribute, or otherwise use any content from this Site without prior written authorization from Thats My Door. Creating or maintaining any link from another website to this Site without written permission is prohibited.

You may post reviews, comments, suggestions, and questions on this Site, provided that such content is not unlawful, threatening, defamatory, obscene, profane, or otherwise inappropriate. Thats My Door reserves the right to remove or edit any user-submitted content and to suspend or terminate access to the Site at any time. Users remain responsible for any orders placed prior to termination.

Thats My Door does not endorse and is not responsible for any user-posted content. We are not obligated to monitor user-generated content and shall not be liable for any loss or damage resulting from such content.

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User Information

We respect the privacy of users of our Site. Personally identifiable information such as email addresses, physical addresses, phone numbers, and payment information will be handled in accordance with our privacy practices.

Any suggestions, ideas, reviews, comments, or other communications submitted to Thats My Door through the Site will be considered non-confidential and non-proprietary. By submitting content, you grant Thats My Door a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use such content for any lawful purpose, including promotional purposes.

Although we take reasonable steps to protect your personal information, no security system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

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Disclaimer

This Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. Sidco Iron Doors reserves the right to correct any errors and update information at any time without prior notice.

Thats My Door reserves the right to cancel any order without liability if:

Customers cannot cancel orders once production has begun. Custom-made doors cannot be canceled once fabrication has started.

Thats My Door reserves the right to refuse service or cancel any order at our discretion.

Due to the handcrafted nature of our products, colors, patterns, finishes, and dimensions may vary slightly.

Actual product colors may vary due to:

Thats My Door does not guarantee that the color displayed on the Site will exactly match the delivered product.

Thats My Door does not warrant that products will comply with all local building codes or regulations. Customers are responsible for verifying compliance with applicable local, state, and federal requirements prior to purchase.

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Entire Agreement / Governing Law / Arbitration

These Terms and Conditions constitute the entire agreement between you and Thats My Door.

Any disputes arising from these Terms and Conditions or use of the Site shall be governed by the laws of the State of California. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Arbitration proceedings shall take place in Los Angeles County, California. Arbitration proceedings and any related materials shall remain confidential. Judgment upon arbitration awards may be entered in any court of competent jurisdiction.

If any portion of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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Unless expressly stated in writing, Thats My Door products are not hurricane-rated or tested for compliance with hurricane, high-wind, or coastal storm standards. Thats My Door makes no representation or warranty, express or implied, that its products meet the impact resistance or structural requirements of any local, state, or federal building codes relating to hurricane zones.

It is the customer’s responsibility to determine compliance with applicable building regulations. Thats My Door disclaims all liability for any loss, damage, or injury resulting from exposure to hurricanes or severe wind events.

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Standard Thats My Door products are not specifically engineered or certified for extreme cold weather conditions. Exposure to freezing temperatures, snow, and ice may affect door performance, hardware operation, or surface finish, including potential issues such as warping, condensation, or reduced energy efficiency.

For cold climate applications, Thats My Door offers optional thermal break doors designed to improve insulation and performance in low-temperature environments.

It is the customer’s responsibility to select appropriate products for their regional climate and ensure proper installation and maintenance. Thats My Door disclaims all liability for damages or performance issues resulting from cold weather exposure when non-thermal break doors are used in such environments.